2am. Nadia's message doesn't sound like her. Navigate supporting a friend in crisis — from text to call to professional help.
Part of
Mental Health Conversations →
The signs you notice in a colleague, the burnout you name for yourself, the friend in crisis at 2am, and the manager's responsibility when something is wrong. Navigate the hardest conversations about mental health.
Skills you'll build
What happens in this story4 scenarios
Nadia's message says 'I'm fine, just tired.' But the timestamp is 2:47am, and the message before it was a link to a song about endings. Your gut says this isn't fine. Your gut is screaming.
You're on the phone with Nadia. She's talking but the words are flat. You want to fix it — give advice, share a story, solve the problem. But right now, fixing isn't what she needs.
You need to ask the question nobody wants to ask. Directly. Without dancing around it. Your heart is pounding because asking might change everything — but not asking could be worse.
Nadia needs more than you can give. You're not a therapist, and pretending to be one could hurt more than help. The hardest part of caring is knowing when to connect someone to a professional.
More stories in this course
View all →The First Check-In
Raj hasn't been himself. You notice the signs. Most people don't. Navigate the four conversations that make up a mental health check-in.
4 scenarios →The Burnout Conversation
Six months of keeping it together. This morning you couldn't get out of bed. Navigate naming burnout and building a real plan.
4 scenarios →The Manager's Responsibility
Raj hasn't been himself. HR says it's not your problem. You know better. Navigate the manager's role in team mental health.
4 scenarios →The Friend in Crisis
2am. Nadia's message doesn't sound like her. Navigate supporting a friend in crisis — from text to call to professional help.
Start free →4 scenarios · 30 min · No account required to try