From checking in on a colleague who seems off, to telling your manager you are burning out, to supporting a friend in crisis — practice the conversations that most people avoid until it is too late.
Skills you'll build
Your learning path
Something is wrong with the person two desks over. They haven't said anything. You're not sure what you're supposed to do. You do it anyway.
The person at the next desk has been off for weeks. Quieter. Later to meetings. Shorter in messages. You're not a therapist and this isn't your job — but you can see something the rest of the team can't.
You walk over and ask if they're okay. The question is simple. Getting it right — the tone, the timing, the lack of pressure — is anything but.
They start talking. It's heavier than you expected. Every instinct says to offer solutions, suggest therapy, fix something — but the bravest thing you can do right now is just stay.
You can't carry this for them. But you can help them find the next step — a resource, a conversation, a professional — without making them feel like a problem to be solved.
You are the one running on empty. Six months of not saying it. Today you are going to tell your manager. Practice finding the words.
You haven't felt like yourself in months. The alarm goes off and you lie there calculating how many sick days you have left. Today you stop pretending it's just a phase.
You're sitting across from your manager about to say the thing you've rehearsed forty times. 'I'm burning out' sounds dramatic in your head — but the alternative is collapsing quietly and calling it professionalism.
Your manager says 'everyone's stretched right now' and offers a wellness webinar. The gap between what you need and what they're offering feels like a canyon — and you have to bridge it yourself.
Acknowledgment is not recovery. You need a concrete plan — fewer hours, shifted priorities, real boundaries — and you need your manager to sign off on it, not just nod sympathetically.
Your closest friend is not okay. They have been messaging you at 2am. You don't know what to say — but you know saying nothing is not an option.
It's 2am. Your phone lights up with a message that makes your stomach drop. Your friend is not okay — and you're lying in the dark trying to figure out what to type back.
You're sitting across from them. They're telling you something that scares you. Every cell in your body wants to fix it, fast — but what they need right now isn't a solution. It's a witness.
You need to ask the question no one wants to ask. Directly. Without softening it into something they can dodge. Because the cost of being wrong about this is nothing compared to the cost of not asking.
You can't be their therapist. You love them too much for that and you're not qualified anyway. Now you need to help them connect with someone who can actually help — without it feeling like a handoff.
One of your best people is struggling. You can feel it. HR says it's not your problem. You know better than that.
Your best performer missed two deadlines this month. Their work is slipping and their energy is wrong. You notice — but noticing and diagnosing are two very different things.
You close the office door and check in. Not as their evaluator. Not as HR. As the person who sees them every day and can tell something isn't right — and hopes they'll let you in.
They open up more than you expected. Now you're holding information that sits awkwardly between 'manager' and 'human being' — and the line between supporting and overstepping is thinner than it looks.
You can't fix this alone and you shouldn't try. But you can connect them with real help — EAP, professional support, accommodations — without making them feel like a liability.
Earn your certificate
Workplace Mental Health
Proof of practice — not just completion
Complete all 16 practice scenarios and pass the final Grand Trial to earn a verified Workplace Mental Health certificate — proof of practice, not just completion.
What you'll demonstrate
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