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Emotional Intelligence·The Friend in Crisis

The Help

Getting them connected to support

You can't be their therapist. You love them too much for that and you're not qualified anyway. Now you need to help them connect with someone who can actually help — without it feeling like a handoff.

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Part of this story

The Friend in Crisis

Your closest friend is not okay. They have been messaging you at 2am. You don't know what to say — but you know saying nothing is not an option.

Part of the quest

Mental Health Conversations

From checking in on a colleague who seems off, to telling your manager you are burning out, to supporting a friend in crisis — practice the conversations that most people avoid until it is too late.

What you'll learn from The Help

This scenario focuses on Getting them connected to support — a critical skill inside the broader emotional intelligence domain. You'll face a decision where the instinctive response is often the wrong one. After you make your choice, you'll see exactly what happened in the other person's head and why it mattered. The scenario is part of The Friend in Crisis, a full interactive story inside the Mental Health Conversations quest.

Skills you'll build in Mental Health Conversations

Distress RecognitionCheck-In ConversationsActive Listening in CrisisBoundary-Aware SupportBurnout DisclosureManager Mental Health Responsibility

More scenarios in this quest

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