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Conflict Resolution·The Third Party

The Setup

Setting the scene

Two colleagues you respect are barely speaking to each other. Both have separately asked for your opinion, and you can feel the invisible pressure to choose a side.

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Part of this story

The Third Party

Two colleagues need your help resolving their conflict. Navigate informal mediation without taking sides or making it worse.

Part of the quest

Workplace Conflict

Two colleagues, one disagreement, and an office full of people pretending nothing is happening. Navigate professional conflicts before they become toxic. You'll navigate four escalating scenarios — from the tension nobody names to the resolution — practicing the decisions that matter most when the pressure is real and the stakes are personal. This isn't theory. It's practice for the moments that define how this chapter of your life unfolds.

What you'll learn from The Setup

This scenario focuses on Setting the scene — a critical skill inside the broader conflict resolution domain. You'll face a decision where the instinctive response is often the wrong one. After you make your choice, you'll see exactly what happened in the other person's head and why it mattered. The scenario is part of The Third Party, a full interactive story inside the Workplace Conflict quest.

Skills you'll build in Workplace Conflict

De-escalationInterest IdentificationMediation BasicsEmotional RegulationConstructive ConfrontationResolution Follow-Through

More scenarios in this quest

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How to Handle Setting the scene | Workplace Conflict Practice | Questly