The Resistance
When they push back early
Three sentences in and they're pushing back — 'We're not interested,' 'We already have a solution,' 'Send me an email.' The resistance is reflexive, not real. You need to get past it without fighting it.
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Part of this story
The Cold Open
→Your first cold call to a skeptical startup CTO. Every salesperson pitches. You're going to listen first — and earn the right to be heard.
Part of the quest
Sales Mastery
→Master the complete arc of consultative selling — from qualifying a prospect in the first call, to uncovering their real pain, handling objections with curiosity, and closing with integrity. Every great salesperson earns the room before they pitch.
What you'll learn from The Resistance
This scenario focuses on When they push back early — a critical skill inside the broader sales domain. You'll face a decision where the instinctive response is often the wrong one. After you make your choice, you'll see exactly what happened in the other person's head and why it mattered. The scenario is part of The Cold Open, a full interactive story inside the Sales Mastery quest.
Skills you'll build in Sales Mastery
More scenarios in this quest
The CTO's LinkedIn says 'no cold outreach.' You're about to reach out anyway — but first, you need to know enough about their business to earn the right to interrupt their day.
The phone is ringing. They pick up. You have exactly one sentence before they decide if this is worth their time — and 'Hi, I'm calling from...' isn't going to cut it.
You didn't get a sale. You got something more valuable — curiosity. Now you need to convert that curiosity into a next conversation before it evaporates into their inbox.
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