The Prep
What you don't know that matters
You're meeting partners from Japan tomorrow and you just realized you don't know the etiquette for exchanging business cards. That's the easy part — the hard part is everything you don't know you don't know.
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Part of this story
The First Impression
→You are meeting partners from Japan. You have 30 minutes to build trust across a cultural gap that took generations to form.
Part of the quest
Cross-Cultural Intelligence
→From navigating silence in a Japanese boardroom to managing a team across four time zones — practice reading cultural signals that most professionals miss entirely. The skill that unlocks global relationships.
What you'll learn from The Prep
This scenario focuses on What you don't know that matters — a critical skill inside the broader communication domain. You'll face a decision where the instinctive response is often the wrong one. After you make your choice, you'll see exactly what happened in the other person's head and why it mattered. The scenario is part of The First Impression, a full interactive story inside the Cross-Cultural Intelligence quest.
Skills you'll build in Cross-Cultural Intelligence
More scenarios in this quest
You extend your hand. They bow. The first three seconds are already a cultural negotiation — and both sides are watching to see who adapts first.
A long silence settles over the meeting. Your instinct is to fill it. Their instinct is to use it. One of you is going to break first — and in this culture, speaking first means losing ground.
The formal meeting is over. Now you're at dinner, and the real relationship-building begins — but the rules have shifted again, and the stakes are somehow higher with chopsticks in your hand.
Ready to practice What you don't know that matters?
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