The Board Call
Managing upward in crisis
What started with the stakeholder storm just got more complicated. Now you need to stabilize team morale when fear and rumor threaten to spiral — and the situation is shifting faster than your first approach can handle.
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Part of this story
The Stakeholder Storm
→The board wants answers. Customers want refunds. The press wants a villain. Navigate the multi-front stakeholder storm that defines crisis leadership.
Part of the quest
Crisis Leadership
→The news just broke. Your team is panicking. Stakeholders are calling. Navigate the breaking crisis, calm the team, manage the stakeholder storm, and lead the recovery that defines your leadership.
What you'll learn from The Board Call
This scenario focuses on Managing upward in crisis — a critical skill inside the broader leadership domain. You'll face a decision where the instinctive response is often the wrong one. After you make your choice, you'll see exactly what happened in the other person's head and why it mattered. The scenario is part of The Stakeholder Storm, a full interactive story inside the Crisis Leadership quest.
Skills you'll build in Crisis Leadership
More scenarios in this quest
The board wants accountability. Customers want refunds. The press wants a villain. You sit at the center of a multi-front storm where every response to one audience risks alienating another.
This is the moment you've been building toward. Stabilizing a panicking team before fear becomes contagious — except now the stakes are real and there's no rehearsal. What you do next matters.
You've faced the hardest part. Now turn what you've learned into something sustainable — a way to stabilize team morale when fear and rumor threaten to spiral not just today, but every time this situation returns.
Ready to practice Managing upward in crisis?
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