Pre-authorization. Denial. Appeal. Navigate the insurance system that stands between you and the care you need.
Part of
Medical Advocacy →
The dismissed symptom, the second opinion you had to fight for, the insurance maze nobody prepared you for, and the informed decision you made for yourself. Navigate being your own medical advocate.
Skills you'll build
What happens in this story4 scenarios
Pre-authorization denied. The letter is three pages of jargon that essentially says: we'd rather not pay for your health. You have 30 days to appeal — and no idea where to start.
What started with the insurance maze just got more complicated. Now you need to navigate insurance systems including denials, appeals, and pre-authorizations — and the situation is shifting faster than your first approach can handle.
This is the moment you've been building toward. Preparing for medical appointments so you actually get answers — except now the stakes are real and there's no rehearsal. What you do next matters.
You've faced the hardest part. Now turn what you've learned into something sustainable — a way to navigate insurance systems including denials, appeals, and pre-authorizations not just today, but every time this situation returns.
More stories in this course
View all →The Dismissed Symptom
You know something is wrong. The doctor says you're fine. Navigate being dismissed by the person you trust with your health.
4 scenarios →The Second Opinion
Your doctor disagrees with seeking another opinion. Navigate the awkward, necessary act of getting a second perspective.
4 scenarios →The Informed Decision
Two treatment options. Both have risks. The doctor has a preference, but it's your body. Navigate making the decision that's right for you.
4 scenarios →The Insurance Maze
Pre-authorization. Denial. Appeal. Navigate the insurance system that stands between you and the care you need.
Start free →4 scenarios · 25 min · No account required to try